OpenTouch - UNIFIED COMMUNICATIONS platform
Technology has changed consumers' communication habits. Employees have become more socially active and more mobile than ever before. Any organization an important decision is made as a team. For enterprises, these converging trends demand communications solutions that help employees collaborate across devices, applications, processes and locations.
Alcatel-Lucent offers a fully integrated BYOD (bring your own device) solutions.
Alcatel-Lucent solutions available as purchased or rented (private or public Cloud)
ALCATEL-LUCENT OPENTOUCH PLATFORM
OpenTouch™ appropriate for companies with up to 3000 users. It is a new generation of Alcatel-Lucent Business integrated Communication Solution (mobile devices, social networks, video conferencing).
OpenTouch™ provides advanced communication that will help companies to connect their networks, people, processes. It’s also cost-optimized to keep expenditures under control as you position yourself for future expansion.
OpenTouch™ is natively:
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Employees can have a single conversation that crosses mobile phones, tablets, desk phones and computers. They simply use the device that makes the most sense for the context and their location — whether they are on-the-move, telecommuting, at their desk or in a meeting room. Switching devices during conversations is transparent and easy. Communications become fluid conversations.
Conferencing is at the heart of OpenTouch™. Conference participants can easily come and go during conversations. And they can quickly form ad-hoc communities across locations and organizations to meet specific business objectives. Conversations expand. Decision cycles shrink.
High-definition video, IM and web conferencing capabilities mean every user enjoys rich communications services without additional investments. Employees can stay connected, collaborate and share content more efficiently. And they can move the conversation across media — from IM to ad-hoc video to scheduled video — as it evolves and becomes more in-depth.
The OpenTouch™ difference
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The collaborative conversation
Multi-device, multi-party, multimedia conversations put people at the center of their business interactions. New work styles flourish. Business accelerates. Employee and customer satisfaction improve.
Collaborative conversations are delivered from an “all-in-one” platform. Alcatel-Lucent is the first enterprise partner to combine advanced conversation capabilities in a single server. IT teams can cost effectively deliver advanced communications services across the enterprise with only a single, simple device to manage.
OpenTouch™ incorporates numerous innovations and integrates components, such as the Genesys SIP Server, for fluent conversations among employees and with customers, partners and suppliers. People are more engaged. Productivity increases.
See OpenTouch brochure OpenTouch VideoStore brochure 5 tips for choosing IP-PBX Video
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